Frequently Asked Questions

Question

How do I know that I have ordered for this week’s banquet?

Answer


When you have placed your order you will be emailed a four-digit confirmation number.  This will confirm your name, the number of banquets ordered, the date and any extras included.

Question

When can I expect my butterfly and the bear order to arrive?

Answer

Depending on location, arriving between 3.00 pm and 7.00 pm. delivery times vary relevant to the volume of orders. 

Question

Can I order for three people?

Answer

simply give us a call and we’ll do our best to oblige.

Question

Why has my payment failed?

Answer

Should your bank decline payment this may be due to a security issue (your postcode may not match your card or some similar reason) however, all is not lost.  Simply give us a call and we’ll find a way of resolving the problem…..we’re here to help.